What Happens If There Is A Cyclone or A Force Majeure Event?

In circumstances where a cancelation is necessary due to any conditions or event beyond our control including, but not limited to, natural events, pandemics, border restrictions, terrorism, or political instability, or mechanical breakdown, we can transfer your booking to an alternative departure or tour, or we will offer a tour credit to use towards the balance of any new booking. If your booking is changed or transferred for any reason, the booking Terms and Conditions in effect on the date your new booking is made will apply. We are not responsible for any additional expenses you may incur as a result of your booking being cancelled or changed including, but not limited to, visas, vaccinations, medical expenses, clothing, equipment, testing, quarantine, travel insurance excess or flights.

Is Travel Insurance A Must?

Comprehensive travel insurance is a must to participate in our tours. Your insurance plan should include full medical cover, emergency evacuation and emergency repatriation. You should also ensure you are covered for tour cancellation and have protection for any other issues including, but not limited to, flight cancellations or delays, loss of luggage and personal effects, and theft. You are required to add your travel insurance information to your waiver by no later than 24 hours prior to departure. If this information is not provided, we reserve the right to cancel your booking and standard cancellation policies will apply.

Do you offer hotel pickups?

Yes, we can arrange pickup from anywhere in Mauritius. The transfer fee depends on your location.

Can we self-drive?

Absolutely. We’ll share the meeting point and start time in advance.

Do you offer dolphin or animal encounters?

No, we do not offer dolphin swims, shark encounters, or any activities that disturb wildlife.

At Mauritius Tours, we believe wild animals belong in the wild. Activities like swimming with dolphins, feeding monkeys, or posing with captive animals may seem exciting, but they can harm animal populations and disrupt natural behavior.

Here’s why we don’t offer them:

1. Stress to Wildlife: Chasing dolphins or surrounding them with boats can cause extreme stress, interrupt feeding and nursing, and even injure them with propellers.

2. Habitat Impact: Frequent disturbance can drive animals away from their natural areas, affecting breeding grounds and ecosystems.

3. Ethical Responsibility: We want to leave a positive impact on Mauritius. Our philosophy is “take nothing but memories, leave nothing but footprints.”

Instead, we focus on responsible nature experiences : hiking, and exploring wild landscapes where animals are observed respectfully, at a distance, without interference. Occasionally, you may spot monkeys, birds, or even dolphins from shore, but we let nature lead the encounter.

VISAS

We recommend that you consult your airline or travel agent, and/or refer to the Mauritius Passport and Immigration Office to verify if you need a visa for Mauritius: https://passport.govmu.org/passport/?page_id=605

All-In-One Form

All visitors and residents need to fill out the All-In-One form when entering the country. Please see the form here: https://safemauritius.govmu.org

Sim Cards

Getting a SIM card in Mauritius is a straightforward process and can help you stay connected during your trip. Here’s what you need to know about SIM cards in Mauritius:

Where to Buy SIM Cards
Airport: You can purchase SIM cards at the Sir Seewoosagur Ramgoolam International Airport (MRU) upon arrival.
Retail Stores: SIM cards are available at various retail stores, convenience shops, and official stores of mobile operators throughout Mauritius.
Shopping Malls: You can also find SIM cards at major shopping malls like Bagatelle Mall and Caudan Waterfront.

Required Documents
Passport: You will need to show your passport for identification when purchasing a SIM card.
Registration: Operators might require you to register the SIM card, which is typically done at the point of purchase.

Language

English is the official language while French is widely spoken and read. Most newspapers are in French. Mauritians are bilingual and many are polyglots since they speak Creole and a variety of Asian languages and dialects.

Population

The population is of diverse racial and cultural origins. Mauritius constitutes of descendatns of French, British, Indians, Chinese, Africans. As of 2023, Mauritius now has the highest population density in Africa. Mauritius has a population of 1,235,260 (608,090 males, 627,170 females) according to the 2022 Census. Indo-Mauritians are roughly sixty-six percent of the population.The Indo-Mauritian population consists of Hindu, Muslim and Christian descendants of Indian laborers.

Mauritian Creoles (descendants of Africans) are twenty-eight percent of the population. Today, a significant proportion of Creoles are of African descent, with varying amounts of French and Indian ancestry. Along with the French European community, there are about three percent of British expatriates or people of British descent in Mauritius. Sino-Mauritians from the Hakka and other Chinese sub-ethnic/linguistic groups make up around three percent of Mauritian society.

Currency

Currency: Mauritian Rupee (MUR)
Notes: Common denominations include MUR 25, 50, 100, 200, 500, and 1,000.
Coins: Available in MUR 1, 5, 10, and 20.

Where Can I Exchange Money?

At the Airport: Sir Seewoosagur Ramgoolam International Airport (MRU), has currency exchange counters.
ATMs: ATMs are widely available throughout Mauritius and accept major international credit and debit cards. They can be a convenient way to withdraw local currency, but be mindful of transaction fees and exchange rates.
Currency Exchange Offices: Specialized currency exchange services are available in tourist areas and major cities like Port Louis, Flic en Flac, and Grand Baie. They often offer competitive rates, but check if they charge any service fees.

Are Credit Cards Widely Accepted or Should I Bring Cash?

Major credit and debit cards (Visa, MasterCard, American Express) are widely accepted in hotels, restaurants, and many shops. Ensure your card provider is notified of your travel plans to avoid any issues with transactions. However, if you visit local service providers for activities or want to purchase from street vendors, you will need to pay in cash.

Power Supply, Voltage and Plug Type

In Mauritius, the power supply and electrical specifications and plug types are as follows:
Power Supply and Voltage
Voltage: 230 volts
Frequency: 50 Hz
Plug Type: The standard plug types used in Mauritius are Type C and Type G.
Type C: This plug has two round pins and is commonly used across Europe.
Type G: This plug has three rectangular prongs and is used in the UK and other countries.

TIPS:
Check Device Compatibility: Many modern electronic devices (like laptops and phone chargers) are designed to work with a range of voltages (e.g., 100-240V), but always verify this to avoid any issues. Purchase a universal plug adapter before your trip.

Best Time To Visit Mauritius

The best time to visit Mauritius is from June to October, when temperatures sit around 24°C and conditions are at their driest. The cyclone season typically runs from December to March. While most cyclones pass out at sea, some do reach the island, bringing heavy rain and strong winds—so it’s best to avoid these months.